Benefits:
- Labour and parts for repairs
- Customer priority service (365 days a year).
- A Priority customer helpline (open 24 hours a day) using highly trained call centre staff
- Advice on your system from our highly qualified engineers.
- Held on file pictures relevant to your property ie locations of controls, appliances and your property layout.
- Preventative maintenance advice on how to protect your home in case of an emergency.
- Monthly bulletins about ways to save money by using your system in the correct way.
- Arrival at your property within 24 hours of making a call.
- One safety inspection in every two year consecutive period of your agreement held with us. Gas appliance care and gas appliance checks.
- No excess payments on work carried out.
- Exclusive discounted prices for work required outside your agreement.
- Free technical advice available upon request.
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Example of costs when not covered by the PCS HELP! Scheme |
